Welcome to the Consumer Education & Resource Hub, providing educational content that supports consumer protection, education, and awareness related to home buying and ownership. The Home Construction Regulatory Authority (HCRA) is committed to fulfilling its legislative mandate to “support consumer education and awareness about new home construction, ownership and maintenance.”
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In collaboration with key stakeholders, The HCRA has developed a practical guide to help homeowners understand and manage the risks associated with exposure to radon. It includes key information for new and pre-existing homes, plus updates on how the new Building Code changes may affect homeowners.
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In this online session, the HCRA explores the risks of working with unlicensed builders and how purchasers can better protect themselves. Learn from real case examples and see what actions the HCRA is taking to crack down on illegal activity.
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In this webinar, the HCRA explores how it protects homebuyers and owners, including when to turn to the HCRA for support. In addition, it discusses the actions the HCRA has taken to protect new homebuyers and owners after a complaint is submitted.
This resource clarifies which organization to contact for builder conduct issues (HCRA) versus warranty claims and construction defects (Tarion).
If you’re living in a condominium, or serve a condo community as a Board Director or property manager, noise issues between neighbouring suites is a common issue. This blog post and accompanying video by HCG Acoustics, highlights the various noise classifications for our consideration.
The Office of the Fire Marshal created a 12 Days of Holiday Fire Safety campaign. Many of the practical tips covered in these daily videos, are applicable throughout the year to protect your family and home.
Watch this video to learn how Mattamy tested and compared solutions, and the solution that they ultimately chose to that make their townhomes more comfortable for residents.
New carbon monoxide alarm rules are coming for existing homes — including detached and semi-detached houses, townhomes, and cottages. Find out about the updated safety requirements taking effect January 1, 2026.
From surveys and focus groups, it was found that many homeowners would consider themselves “unconvinced, unprepared, and out of money” to adapt their homes to climate change.
