Welcome to the Consumer Education & Resource Hub, providing educational content that supports consumer protection, education, and awareness related to home buying and ownership. We have created resources for you, as well as curated content from our generous partners to provide you with the most relevant education on important homeownership topics.
Here, you’ll find helpful resources we’ve developed, along with curated content from our valued partners, all focused on the most important topics for today’s homeowners and homebuyers. Browse our latest resources or explore by category for specific information.
Hosted by the HCRA, the Ontario Builder Directory provides key information such as a builder’s licensing status, years of activity, number of homes built, and any regulatory actions taken by the HCRA, including conduct concerns, charges, and convictions against the builder.
The North American Insulation Manufacturers Association (Canada) has created a resource for homeowners to better insulate their homes for noise, including a helpful checklist.
In this online session, the HCRA explores the risks of working with unlicensed builders and how purchasers can better protect themselves. Learn from real case examples and see what actions the HCRA is taking to crack down on illegal activity.
Use the Ontario Onsite Wastewater Association’s directory to find qualified septic system professionals near you. From installers to inspectors, OOWA’s Registered Professional Program highlights experts committed to ongoing training and high standards.
In this webinar, the HCRA explores how it protects homebuyers and owners, including when to turn to the HCRA for support. In addition, it discusses the actions the HCRA has taken to protect new homebuyers and owners after a complaint is submitted.
As electric vehicle (EV) use continues to grow, EV Charging Systems (EVCS) are becoming an increasingly important part of condo living. In 2018, the Ontario government introduced new approval processes for installing EVCSs in condominium buildings, providing a clear framework for both owners and corporations to follow. The CAO’s step-by-step guide is available to help support you through these processes.
To protect yourself, be sure to use FSRA’s online resources to confirm that you’re working with a licensed mortgage brokerage, broker, agent, or administrator. Licensing ensures these professionals meet the required standards for education, experience, and suitability — helping you make informed and secure financial decisions.
Do you know that each condominium corporation in Ontario is governed by an owner-elected board of directors? If you are thinking about becoming a Director on your Condo Board, the CMRAO has gathered resources to assist you in understanding what your qualifications should be and what oversight duties you will take on in this volunteer role.
Moisture and mould inside your home could become a potential health hazard. Health Canada has developed a guide to help homeowners identify, remediate and prevent such issues, and considerations for hiring a professional.