Welcome to the Consumer Education & Resource Hub, providing educational content that supports consumer protection, education, and awareness related to home buying and ownership. The Home Construction Regulatory Authority (HCRA) is committed to fulfilling its legislative mandate to “support consumer education and awareness about new home construction, ownership and maintenance.”
For more educational resources to support your new homeownership journey,
subscribe to our receive HCRA newsletters.
Browse our latest resources or explore by category for specific information.
From surveys and focus groups, it was found that many homeowners would consider themselves “unconvinced, unprepared, and out of money” to adapt their homes to climate change.
The only way to ensure electrical work is safe and legal is to hire a Licensed Electrical Contractor (LEC). LECs have the training, equipment, and expertise to do the job right.
Ontario Onsite Wastewater Association has all the resources homeowners need to manage and maintain their septic systems.
Hosted by the HCRA, the Ontario Builder Directory provides key information such as a builder’s licensing status, years of activity, number of homes built, and any regulatory actions taken by the HCRA, including conduct concerns, charges, and convictions against the builder.
The North American Insulation Manufacturers Association (Canada) has created a resource for homeowners to better insulate their homes for noise, including a helpful checklist.
Use the Ontario Onsite Wastewater Association’s directory to find qualified septic system professionals near you. From installers to inspectors, OOWA’s Registered Professional Program highlights experts committed to ongoing training and high standards.
As electric vehicle (EV) use continues to grow, EV Charging Systems (EVCS) are becoming an increasingly important part of condo living. In 2018, the Ontario government introduced new approval processes for installing EVCSs in condominium buildings, providing a clear framework for both owners and corporations to follow. The CAO’s step-by-step guide is available to help support you through these processes.
To protect yourself, be sure to use FSRA’s online resources to confirm that you’re working with a licensed mortgage brokerage, broker, agent, or administrator. Licensing ensures these professionals meet the required standards for education, experience, and suitability — helping you make informed and secure financial decisions.
Do you know that each condominium corporation in Ontario is governed by an owner-elected board of directors? If you are thinking about becoming a Director on your Condo Board, the CMRAO has gathered resources to assist you in understanding what your qualifications should be and what oversight duties you will take on in this volunteer role.