Decision:
NHCLA - Code of Ethics - s. 2 Licencee to ensure compliance; s.9 Intimidation coercion etc.; and s. 16 Obstruction of complaints
Outcome:
1332741 Ontario Inc. o/a Patten Homes 2000 is ordered to pay a fine of $10,000 and to arrange for its employees to complete the following education courses: Customer Service and Tarion Requirements, Legal Issues in Housing