The Home Construction Regulatory Authority (HCRA) is committed to meeting the objectives and requirements outlined in the Accessibility for Ontarians with Disabilities Act, 2005 and the applicable regulations, and to meeting the accessibility needs of persons with disabilities in a timely manner, through the implementation of the requirements of the Act and its applicable regulations.

Accessible Services

The HCRA is committed to ensuring all its services are accessible in ways that are respectful of people with different abilities by removing barriers where possible. The HCRA’s website is designed with accessibility features and services are offered over the phone and online.  

Currently, the HCRA offers its services as a fully virtual organization. If you require accommodation, please contact the Customer Service Department at info@hcraontario.ca or call (416) 487-HCRA (4272) or toll free: 1-800-582-7994.