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Consumer Education and Unlicensed Practice Enforcement – A Combined Approach to Prevent Harm
The Council on Licensure, Enforcement and Regulation (CLEAR) Regulation Matters podcast published on October 13, 2026.
Unlicensed building and selling (also known as illegal building and selling) poses significant risks to consumers. Wendy Moir, CEO and Registrar of the Home Construction Regulatory Authority (HCRA), explores how regulators can use complaints, data, partnerships, and risk-based approaches to identify and respond to unlicensed activity, while also recognizing the important role of consumer education in preventing harm.
Listen to the podcast: