When buying a new home, it’s important to feel confident that it’s being built safely and meets proper building standards. In Ontario, that peace of mind comes from the Ontario Building Code – and from the licensed professionals who follow it. 

This year marks the 50th anniversary of the Ontario Building Code, which sets consistent construction standards across the province. Over the years, the Code has evolved to incorporate new technologies and address community needs – enhancing safety, energy efficiency, and accessibility. 

Why Licensing Matters 

To be licensed by the HCRA, homebuilders must demonstrate seven core competencies – including knowledge of the Building Code. Licensing also creates accountability: if there are concerns about a builder’s conduct or competency, consumers can file a complaint with the HCRA. This oversight offers homebuyers an added layer of protection if something goes wrong. 

The rules are clear: building new homes in Ontario without a licence is illegal – and it can come with risks. Unlicensed builders haven’t demonstrated their qualifications, which may increase the chance of poor construction, unsafe practices, and working with dishonest individuals. To protect yourself, always confirm a builder’s licence on the Ontario Builder Directory. It’s your first step toward a safe, properly built home. 

Building safety also relies on industry-wide collaboration and the involvement of other licensed professionals. For example, only Licensed Electrical Contractors in Ontario are legally allowed to be hired to perform electrical work in homes – and they must obtain a permit from the Electrical Safety Authority, which is separate from the building permit, before starting the job. 

Ongoing Education to Protect Consumers and Support Good Builders  

The HCRA’s role in protecting consumers goes beyond licensing. Our mandate also includes identifying and responding to emerging issues that affect new homebuyers and builder qualifications — through leading research and proactive education. 

Through the HCRA’s Research & Education Program, we support the continuous improvement of Ontario’s homebuilding industry. This involves tracking evolving issues related to builder qualifications and providing accessible resources that help uphold professional standards.  

The program also offers educational materials to support consumer protection and awareness throughout the home-buying journey. These resources include guidance on working with other licensed professionals — such as real estate agents, electricians, and architects — as well as information for condominium buyers and tips for improving home energy efficiency. 

To access these tools, visit the HCRA’s Consumer Education & Resource Hub – and be sure to bookmark the page to stay informed! 

To learn more about the HCRA’s role in protecting consumers, follow us online throughout the month for valuable resources. We’re also hosting a Consumer Education Session on May 27 to discuss the importance of choosing a licensed builder – Register here.