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Home Construction Regulatory Authority (HCRA) Logotype The Home Construction Regulatory Authority (HCRA) logotype.

Home Construction Regulatory Authority

Statement re: COVID-19

The Home Construction Regulatory Authority (HCRA) is adapting to the constantly evolving situation. The HCRA continues to follow the guidance of federal, provincial and local health authorities to ensure that we protect the health and well-being of all Ontarians.

Current Status Tarion

Currently, new home builders and vendors are registered by , the administrator of Ontario’s New Home Warranty and Protection Program.

The HCRA will assume the registration/licensing responsibilities held by . Until the HCRA's launch, all registration inquiries should continue to be directed to .

As a standalone licensing regulator under a new framework set out in the , the HCRA will be in a position to take decisive regulatory action when needed to protect consumers, while working with all builders and vendors to improve the quality of construction in Ontario and improve confidence in buying a new home.

About HCRA

The Home Construction Regulatory Authority (HCRA) will be the province’s new regulator of home builders and vendors, acting in accordance with the .

Our Future Role:

  • The Home Construction Regulatory Authority will be responsible for regulating and licensing the people and companies who build and sell new homes in Ontario.
  • The HCRA will enforce high professional standards for competence and conduct in the home building industry, giving new home buyers confidence in one of the biggest purchases of their lives. The HCRA will also improve consistency across the sector, curtailing unethical and illegal builders and fostering a fair marketplace.
  • In addition to licensing, the HCRA will provide educational information for consumers on their home buying journey.
  • The HCRA will manage the Ontario Builder Directory (OBD) – which is the official source of background information about each of Ontario’s more than 5,000 licensed builders/vendors.

Highlights

For many Ontarians, buying a new home is likely one of the biggest purchases of their lives – and it should be protected with care.

The Home Construction Regulatory Authority will protect home buyers by working to ensure that all new home builders and vendors in Ontario act with honesty and integrity, have the necessary technical skills to build homes, the financial capacity to run a home building operation, and the knowledge and capacity to offer warranty protection on new homes.

The HCRA will:

Be accountable to the government and provide transparency to the public

Promote high-quality new home construction

Implement higher standards to improve consumer protection

Be a self-sustaining, cost-efficient entity that will be supported by appropriate licensing fees

Develop a strong risk-management framework to inform compliance and enforcement activities

Use new regulatory tools and systems to act more quickly and effectively in response to consumer concerns

Notice of Fees

The Home Construction Regulatory Authority (HCRA) conducted a public consultation on its initial fee proposal from November 6, 2020 to November 26, 2020.

The HCRA appreciates all the feedback received. This consultation provided the HCRA with an opportunity to hear direct feedback and develop a better understanding of the fees model that will best support a self-funded regulator of the new home construction sector.

The HCRA determined the fees set out in this notice in accordance with Schedule F of the Administrative Agreement. The table below sets out the HCRA’s licensing fees.

Three builders wearing safety gear stand in front of a new home.

Licensing Fees

Type of Fee Rate Description
New Licence – Umbrella $750 This is a one-time, new licence fee for those applying as part of an umbrella group. Applying as part of an umbrella group means that the applicant shares at least one common principal, director, officer, or partner with another licensed vendor/builder.
New Licence – Non-Umbrella $3,000 This is a one-time, new licence fee for a new applicant with no corporate history as a licensee.
Renewal $500 This is the annual fee every licensee must pay to maintain their licence. The renewal fee is paid each year through the licence renewal process.
Fast-Track Renewal $300 This is the fee for a licensee the HCRA has qualified for the fast-track renewal process.
Late Renewal (in addition to renewal fee) $600 This is the penalty fee for submitting a late renewal application.

Flat Fee (per Home)

Type of Fee Rate Description
HCRA Regulatory Oversight Fee (per home) $145 Collected on a per-home basis.

For a detailed explanation of the HCRA’s fees, please see the:

Fees Notice (PDF)

For more information, please visit Tarion's Updated Fees Schedule.

The HCRA has also posted guidance materials intended to aid and assist builders, vendors and consumers in understanding the HCRA’s licensing processes and expectations, as well as the complaints process. You can find out more by visiting our 'Notice of Guidelines' page. We encourage all stakeholders to review the relevant material to help them prepare for when the HCRA launches on February 1, 2021.

Notice of Guidelines

The Home Construction Regulatory Authority (HCRA) is currently preparing to be the regulator of new home builders and vendors in the province. The HCRA will be responsible for licensing the people and companies who build and sell new homes in Ontario.

Once the HCRA launches its operations on February 1, 2021, it will be accountable for enforcing professional standards for competence and good conduct while promoting and supporting a fair, safe and informed marketplace. As a result, the HCRA will work to enhance consumer confidence in one of the biggest purchases of their lives – a new home. It will also provide educational information and resources for homebuyers, including an enhanced Ontario Builder Directory: the official source of information about Ontario’s builders and vendors.

The HCRA will take over Tarion’s registration function. It will now become a licensing function undertaken by the HCRA under the . Currently, Tarion is responsible for both registration of builders and warranty administration. Tarion will continue to deliver Ontario’s new home warranty and protection program, backstopping the statutory warranty coverage provided to purchasers of new homes under the Ontario New Home Warranties Plan Act (ONHWPA).

The purpose of this page is to provide notice to the home building sector and consumers of the changes, requirements and expectations when the HCRA officially launches. The HCRA has categorized the documents for specific stakeholders, however we invite the public to review all materials presented on this page.

A family of three stand in front of their brand new home.

For Consumers

The HCRA is also providing consumers with an overview of its complaints process. The HCRA understands that a sound, effective and fair complaints process is important to all parties involved – including Ontario’s new home buyers, new home builders and vendors, the industry and the public. A robust complaints process should respond effectively to strengthen consumer protection. This is a central function for any effective sector regulator and an opportunity to support public confidence in the new home construction industry.

Introductory Webinars

The HCRA will be hosting a series of webinars throughout the month of January 2021. The purpose of these webinars will be to introduce the role of the HCRA, provide a demonstration of the redesigned Ontario Builder Directory and answer any questions you may have. To learn more, please register for a webinar using the following links:

Government Oversight

The is responsible for legislative changes to the . While the HCRA is involved in identifying and developing policy improvements on an ongoing basis, it will primarily be responsible for the delivery of delegated services and programs.

The HCRA’s Administrative Agreement with the Minister of Government and Consumer Services sets out detailed expectations for the relationship between the HCRA and the provincial government. will monitor the performance of the HCRA through accountability mechanisms including business plans and annual reports.

Administrative Agreement (PDF)
Prospective homebuyers examine samples in a building sample room.

Information Sharing With Tarion

For the HCRA to successfully fulfil its mandate as regulator, it would need to be fully informed about the conduct and competence of home builders and vendors, including fulfilment of their warranty obligations under the New Home Warranty and Protection Program currently administered by . Arrangements are being made with to ensure full information sharing, and adherence to legislation governing privacy of information.

Board of Directors

Chair Virginia West

  • Former Deputy Minister in the Ontario government, with five portfolios over 12 years: Solicitor General, Public Safety and Security, Environment, Labour, and Natural Resources.
  • Lawyer by profession with an MBA from the University of Toronto.
  • Leadership positions in municipal government: Commissioner of City Property for the City of Toronto, Chief Administrative Officer for the Borough of East York and the first Commissioner of Urban Planning and Development for the amalgamated City of Toronto.
  • Current Vice-Chair of the Board of Unity Health Toronto (the amalgamated hospitals of St. Michael's, St. Joseph’s and Providence) and Board Director of the Canadian Red Cross; formerly served on Boards of various community organizations and Crown Agencies.

Director Hugh Heron

  • President of Heathwood Homes & Heron Homes.
  • For over 30 years, has served in leadership positions at some of the home construction industry’s most important institutions:
    • Former chair of Tarion.
    • Past President of both the Greater Toronto and Ontario Home Builders’ Associations.
    • Former senior board member of Canada Mortgage and Housing Corporation.
    • Chairman, spokesman and key advocate of The Mikey Network.

Director Mary Kardos Burton

  • Former Assistant Deputy Minister in the Ontario government with the Ministry of Health and Long-Term Care in a variety of portfolios.
  • Held various consulting assignments in health and social services including Chair of the Built Environment Standards for the Accessibility Directorate of Ontario and Interim Vice President for Health Quality Ontario.
  • Served as a public member on the Council for the College of Registered Psychotherapists of Ontario.
  • Currently on the board of Belmont House (a long-term care and retirement home) as past Board Chair.

Director Michael Lio

  • President of buildABILITY Corporation, a firm specializing in improving buildings across Canada. He has been an active consumer advocate since 1983.
  • Served as a director on Markham District Energy Inc, the Canadian Energy Efficiency Alliance, the Technical Standards and Safety Authority, the Electrical Safety Authority, and Tarion Warranty Corporation.
  • Taught in the architecture programs at the University of Toronto and Ryerson University.  In 2014, was selected to act as a mentor by the Hatchery at the University of Toronto’s Faculty of Applied Science and Engineering.
  • Member of the Professional Engineers of Ontario.

Director Av Maharaj

  • Chief Administrative Officer & Vice President, Legal, Corporate Affairs, and HR for Kraft Heinz Canada.
  • Former Counsel at Fasken Martineau.
  • Held senior positions at the Kellogg Company.
    • Founding executive sponsor of the Kellogg Canada Diversity & Inclusion Council.
  • Former Chair of Legal Leaders for Diversity, and a passionate advocate for diversity and inclusion in the legal profession.

Director Marg Rappolt

  • Strategic leader in public policy and human service transformation.
  • Worked for 36 years in two provincial administrations (Ontario and Saskatchewan), retiring in 2014.
  • Former Deputy Minister with the Ontario government with portfolios including: Community and Social Services, Health and Long-Term Care, Health Promotion, Seniors, Aboriginal Affairs, and the Ministry of the Attorney General.
  • Member of the Board of Directors of Holland Bloorview Kids Rehabilitation Hospital.

Interim Chief Executive Officer Tim Hadwen

Tim Hadwen is the Interim CEO of the Home Construction Regulatory Authority (HCRA). He joined the HCRA in May 2019 from the Ontario Public Service where he most recently had been the Assistant Deputy Minister (ADM) of Community, Mental Health and Addictions and French Language Services at the Ministry of Health & Long-Term Care.

Previously, Tim was the ADM of Education Labour Relations, Ministry of Education, and Director of Legal Services at both the Ministry of Government Services and the Ministry of Labour. Tim has a comprehensive knowledge of government processes, success at leading complex change, significant experience in the regulatory environment, and a strong legal background.