{"id":68,"date":"2025-07-02T09:45:20","date_gmt":"2025-07-02T13:45:20","guid":{"rendered":"https:\/\/www.hcraontario.ca\/fr\/?page_id=68"},"modified":"2025-11-24T16:34:28","modified_gmt":"2025-11-24T21:34:28","slug":"le-code-de-deontologie","status":"publish","type":"page","link":"https:\/\/www.hcraontario.ca\/fr\/le-code-de-deontologie\/","title":{"rendered":"Le Code de d\u00e9ontologie"},"content":{"rendered":"\n<div style=\"background-color:var(--wp--custom--colors--primary-500)\" class=\"wp-block-zp4-hero alignfull is-style-cover\"><div class=\"hero\"><div class=\"content-container is-style-center\"><h1>Le Code de d\u00e9ontologie<\/h1><p class=\"has-large-font-size\"> <br><\/p>\n<div class=\"wp-block-buttons is-content-justification-left is-layout-flex wp-container-core-buttons-is-layout-fc4fd283 wp-block-buttons-is-layout-flex\">\n\n<\/div>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-zp4-group\" style=\"padding-top:var(--wp--preset--spacing--50);padding-bottom:var(--wp--preset--spacing--00)\"><div class=\"layout-container\" style=\"gap:var(--wp--preset--spacing--30)\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-cf05694f wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:23.33%\">\n<nav class=\"has-small-font-size wp-block-zp4-navigation\" aria-label=\"Constructeurs et vendeurs de logements\"\n\t\t\t\t\t\t\t\t\t\tdata-inline-menu-is-current-menu-expanded=\"false\">\n\t<ul class=\"dropdown menu\" data-a11y-dropdown-menu><li id=\"menu-item-46\" class=\"menu-item menu-item-type-custom menu-item-object-custom\"><a href=\"https:\/\/builderportal.hcraontario.ca\/en-US\/\">Portail des Constructeurs<\/a><\/li>\n<li id=\"menu-item-118\" class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children is-dropdown-submenu-parent\"><button data-dropdown-submenu-toggle >Octroi de licences<\/button>\n<ul class=\"menu submenu\">\n\t<li id=\"menu-item-94\" class=\"menu-item menu-item-type-post_type menu-item-object-page is-submenu-item child\"><a href=\"https:\/\/www.hcraontario.ca\/fr\/ai-je-besoin-dun-permis\/\">Ai-je besoin d\u2019un permis?<\/a><\/li>\n\t<li id=\"menu-item-93\" class=\"menu-item menu-item-type-post_type menu-item-object-page is-submenu-item child\"><a href=\"https:\/\/www.hcraontario.ca\/fr\/nouveaux-demandeurs-avant-de-presenter-une-demande-de-permis\/\">Nouveaux demandeurs: avant de presenter une demande de permis<\/a><\/li>\n\t<li id=\"menu-item-92\" class=\"menu-item menu-item-type-post_type menu-item-object-page is-submenu-item child\"><a href=\"https:\/\/www.hcraontario.ca\/fr\/competence-requise\/\">Comp\u00e9tence requise<\/a><\/li>\n\t<li id=\"menu-item-91\" class=\"menu-item menu-item-type-post_type menu-item-object-page is-submenu-item child\"><a href=\"https:\/\/www.hcraontario.ca\/fr\/nouvelles-demandes\/\">Nouvelles demandes<\/a><\/li>\n\t<li id=\"menu-item-90\" class=\"menu-item menu-item-type-post_type menu-item-object-page is-submenu-item child\"><a href=\"https:\/\/www.hcraontario.ca\/fr\/vos-devoirs-en-tant-que-titulaire-de-licence\/\">Vos devoirs en tant que titulaire de licence<\/a><\/li>\n\t<li id=\"menu-item-89\" class=\"menu-item menu-item-type-post_type menu-item-object-page is-submenu-item child\"><a href=\"https:\/\/www.hcraontario.ca\/fr\/frais-pour-permis\/\">Frais pour permis<\/a><\/li>\n<\/ul>\n<\/li>\n<li id=\"menu-item-61\" class=\"menu-item menu-item-type-post_type menu-item-object-page\"><a href=\"https:\/\/www.hcraontario.ca\/fr\/directives-et-avis\/\">ORCL directives et avis<\/a><\/li>\n<li id=\"menu-item-76\" class=\"menu-item menu-item-type-post_type menu-item-object-page\"><a href=\"https:\/\/www.hcraontario.ca\/fr\/le-code-de-deontologie\/\">Le Code de d\u00e9ontologie<\/a><\/li>\n<li id=\"menu-item-75\" class=\"menu-item menu-item-type-post_type menu-item-object-page\"><a href=\"https:\/\/www.hcraontario.ca\/fr\/comites-de-discipline-ou-dappel\/\">Comit\u00e9s de discipline ou d\u2019appel<\/a><\/li>\n<li id=\"menu-item-74\" class=\"menu-item menu-item-type-post_type menu-item-object-page\"><a href=\"https:\/\/www.hcraontario.ca\/fr\/tribunal-dappel-en-matiere-de-permis\/\">Tribunal d\u2019appel en mati\u00e8re de permis<\/a><\/li>\n<\/ul><\/nav>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:76.7%\">\n<p>Outre l\u2019octroi de permis, l\u2019ORCL applique un code de d\u00e9ontologie r\u00e9glement\u00e9 qui \u00e9nonce des normes \u00e9thiques et professionnelles claires pour les constructeurs et les vendeurs. Le respect de ces normes est une responsabilit\u00e9 permanente pour tous les titulaires de permis, qui doivent mener leurs activit\u00e9s avec \u00e9quit\u00e9, honn\u00eatet\u00e9 et int\u00e9grit\u00e9.<\/p>\n\n\n\n<p>Le <a href=\"https:\/\/www.ontario.ca\/lois\/reglement\/210245\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>Code de d\u00e9ontologie<\/strong><\/a>, qui est entr\u00e9 en vigueur le <strong>1<sup>er<\/sup>&nbsp;juillet&nbsp;2021,<\/strong> \u00e9nonce des principes pr\u00e9cis pour la conduite attendue des constructeurs de logements de l\u2019Ontario. Cela comprend une politique de tol\u00e9rance z\u00e9ro \u00e0 l\u2019\u00e9gard du harc\u00e8lement, de la discrimination, des fausses d\u00e9clarations ou de toute forme d\u2019intimidation. Le Code sert \u00e9galement de guide aux consommateurs, les aidant \u00e0 comprendre les normes que les constructeurs titulaires d\u2019un permis doivent respecter tout au long du processus d\u2019achat d\u2019une maison. <\/p>\n\n\n\n<p>Bien que la majorit\u00e9 des constructeurs fonctionnent de fa\u00e7on \u00e9thique, l\u2019ORCL a \u00e9labor\u00e9 plusieurs <a href=\"https:\/\/www.hcraontario.ca\/fr\/directives-et-avis\/\"><strong>avis<\/strong><\/a> pour appuyer les attentes continues en mati\u00e8re de conduite professionnelle. Ces avis s\u2019appuient sur des exemples pr\u00e9cis et donnent des directives sur la mani\u00e8re d\u2019agir de fa\u00e7on acceptable. L\u2019ORCL encourage les titulaires de permis et les consommateurs \u00e0 se familiariser avec ces avis et le Code de d\u00e9ontologie afin d\u2019assurer une compr\u00e9hension commune de la conduite professionnelle.<\/p>\n\n\n\n<p class=\"has-blue-color has-text-color has-link-color has-large-font-size wp-elements-3fce7766974383f6768eb06507b2e06d\"><strong><strong>Principes \u00e9thiques directeurs<\/strong><\/strong><\/p>\n\n\n\n<p>L\u2019\u00e9quipe de la conduite professionnelle de l\u2019ORCL g\u00e8re les plaintes concernant la conduite des constructeurs et des vendeurs de logements, y compris les violations du Code de d\u00e9ontologie.&nbsp;<strong>La violation du Code est consid\u00e9r\u00e9e comme une inconduite professionnelle, et l\u2019ORCL peut prendre un \u00e9ventail de mesures pour prot\u00e9ger les consommateurs et d\u00e9courager ce genre de comportement.&nbsp;<\/strong>Ces mesures peuvent comprendre l\u2019obligation de donner des cours de formation et d\u2019\u00e9ducation, l\u2019imposition de p\u00e9nalit\u00e9s financi\u00e8res, le d\u00e9p\u00f4t d\u2019accusations ou la suspension ou la r\u00e9vocation du permis de construire. Dans les cas plus graves, l\u2019ORCL peut soumettre la question au <strong><a href=\"https:\/\/www.hcraontario.ca\/fr\/comites-de-discipline-ou-dappel\/\">comit\u00e9 de discipline<\/a><\/strong>.<\/p>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33rem\">\n<figure class=\"wp-block-image size-full is-resized\" style=\"margin-right:0;margin-left:0\"><img decoding=\"async\" src=\"https:\/\/www.hcraontario.ca\/wp-content\/uploads\/2025\/02\/condo-350-x-650-px.png\" alt=\"\" class=\"wp-image-2311\" style=\"width:417px;height:auto\"\/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column has-light-blue-background-color has-background is-layout-flow wp-container-core-column-is-layout-2079fd9c wp-block-column-is-layout-flow\" style=\"padding-right:var(--wp--preset--spacing--70);padding-left:var(--wp--preset--spacing--70);flex-basis:33rem\">\n<p style=\"margin-top:0;margin-bottom:0;padding-top:0;padding-bottom:var(--wp--preset--spacing--50)\"><br><strong><strong>Le Code de d\u00e9ontologie \u00e9nonce 20 attentes en mati\u00e8re de bonne conduite. Pour conna\u00eetre la formulation pr\u00e9cise de chacune des 20&nbsp;sections du Code de d\u00e9ontologie, veuillez consulter le r\u00e8glement du <\/strong><a href=\"https:\/\/www.ontario.ca\/lois\/reglement\/210245\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>Code de d\u00e9ontologie<\/strong><\/a>.<\/strong><\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Obligation g\u00e9n\u00e9rale<\/li>\n\n\n\n<li>Devoir du titulaire de permis de veiller \u00e0 la conformit\u00e9<\/li>\n\n\n\n<li style=\"margin-top:0;margin-right:0;margin-bottom:0;margin-left:0\">\u00c9quit\u00e9, honn\u00eatet\u00e9 et int\u00e9grit\u00e9<\/li>\n\n\n\n<li>Discrimination interdite<\/li>\n\n\n\n<li>Protection du public<\/li>\n\n\n\n<li>Services fournis consciencieusement et avec comp\u00e9tence<\/li>\n\n\n\n<li>Saine gestion financi\u00e8re<\/li>\n\n\n\n<li>Conduite non professionnelle<\/li>\n\n\n\n<li>Intimidation, contrainte, etc.<\/li>\n\n\n\n<li>Devoir de conformit\u00e9 aux lois<\/li>\n\n\n\n<li>Devoir de faire rapport des accusations et d\u00e9clarations de culpabilit\u00e9<\/li>\n\n\n\n<li>Assertions inexactes<\/li>\n\n\n\n<li>Renseignements fournis \u00e0 l\u2019organisme de r\u00e9glementation<\/li>\n\n\n\n<li>Formulaires et documents<\/li>\n\n\n\n<li>Dossiers commerciaux<\/li>\n\n\n\n<li>Entrave aux plaintes<\/li>\n\n\n\n<li>Divulgation&nbsp;: commercialisation et publicit\u00e9 trompeuse<\/li>\n\n\n\n<li>Droits et r\u00e9mun\u00e9ration<\/li>\n\n\n\n<li>Confidentialit\u00e9<\/li>\n\n\n\n<li>Construction ou vente ill\u00e9gale de logements neufs<br><\/li>\n<\/ol>\n<\/div>\n<\/div>\n\n\n\n<p><br><br><\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-68","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - 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