{"id":20,"date":"2025-06-30T15:51:02","date_gmt":"2025-06-30T19:51:02","guid":{"rendered":"https:\/\/www.hcraontario.ca\/fr\/?page_id=20"},"modified":"2025-11-24T16:30:19","modified_gmt":"2025-11-24T21:30:19","slug":"comment-deposer-une-plainte","status":"publish","type":"page","link":"https:\/\/www.hcraontario.ca\/fr\/comment-deposer-une-plainte\/","title":{"rendered":"Comment d\u00e9poser une plainte"},"content":{"rendered":"\n<div style=\"background-color:var(--wp--custom--colors--primary-500)\" class=\"wp-block-zp4-hero alignfull is-style-cover\"><div class=\"hero\"><div class=\"content-container is-style-center\"><h1>Comment d\u00e9poser une plainte<\/h1><p class=\"has-large-font-size\"><\/p>\n<div class=\"wp-block-buttons is-content-justification-left is-layout-flex wp-container-core-buttons-is-layout-fc4fd283 wp-block-buttons-is-layout-flex\">\n\n<\/div>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-zp4-group is-style-default\" style=\"padding-top:var(--wp--preset--spacing--50);padding-bottom:var(--wp--preset--spacing--40)\"><div class=\"layout-container\" style=\"gap:var(--wp--preset--spacing--30)\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-cf05694f wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:23.33%\">\n<nav class=\"has-small-font-size wp-block-zp4-navigation\" aria-label=\"Plaintes\"\n\t\t\t\t\t\t\t\t\t\tdata-inline-menu-is-current-menu-expanded=\"false\">\n\t<ul class=\"dropdown menu\" data-a11y-dropdown-menu><li id=\"menu-item-50\" class=\"menu-item menu-item-type-post_type menu-item-object-page\"><a href=\"https:\/\/www.hcraontario.ca\/fr\/comment-deposer-une-plainte\/\">Comment d\u00e9poser une plainte<\/a><\/li>\n<li id=\"menu-item-49\" class=\"menu-item menu-item-type-post_type menu-item-object-page\"><a href=\"https:\/\/www.hcraontario.ca\/fr\/construction-et-vente-illegales\/\">Construction et vente ill\u00e9gales<\/a><\/li>\n<li id=\"menu-item-48\" class=\"menu-item menu-item-type-post_type menu-item-object-page\"><a href=\"https:\/\/www.hcraontario.ca\/fr\/si-vous-faites-lobjet-dune-plainte\/\">Si vous faites l\u2019objet d\u2019une plainte<\/a><\/li>\n<\/ul><\/nav>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-constrained wp-block-column-is-layout-constrained\" style=\"flex-basis:76.66%\">\n<p style=\"margin-right:var(--wp--preset--spacing--50);margin-left:var(--wp--preset--spacing--50)\">Si vous avez des pr\u00e9occupations au sujet de la conduite d\u2019un constructeur ou d\u2019un vendeur autoris\u00e9, vous pouvez d\u00e9poser une plainte aupr\u00e8s de l\u2019Office de r\u00e9glementation de la construction de logements (ORCL). Le fait de fournir des renseignements d\u00e9taill\u00e9s et de la documentation \u00e0 l\u2019appui contribuera \u00e0 garantir que vos pr\u00e9occupations feront l\u2019objet d\u2019un examen approfondi.<\/p>\n\n\n\n<p class=\"has-blue-color has-text-color has-link-color has-large-font-size wp-elements-df7aedbf3d8a91c96b40a670e4e9274c\" style=\"margin-right:var(--wp--preset--spacing--50);margin-left:var(--wp--preset--spacing--50)\"><strong><strong>Renseignements requis pour soumettre une plainte<\/strong><\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Vos coordonn\u00e9es&nbsp;:<\/strong> Indiquez votre nom, votre courriel, et\/ou votre num\u00e9ro de t\u00e9l\u00e9phone.<\/li>\n\n\n\n<li><strong>Renseignements sur le titulaire de permis&nbsp;:<\/strong> Indiquez le nom du titulaire de permis (personne ou entreprise) et de toute personne au sein de l\u2019entreprise qui fait l\u2019objet de la plainte.<\/li>\n\n\n\n<li><strong>D\u00e9tails de la plainte&nbsp;:<\/strong> D\u00e9crivez le probl\u00e8me d\u2019une mani\u00e8re claire, en indiquant entre autres qui \u00e9tait en cause, ce qui s\u2019est pass\u00e9 et quand et o\u00f9 cela s\u2019est produit.<\/li>\n\n\n\n<li><strong>Documents justificatifs&nbsp;:<\/strong> Joignez tout document ou preuve pertinent, comme la convention d\u2019achat et de vente et d\u2019autres contrats. L\u2019ORCL peut demander des renseignements suppl\u00e9mentaires au besoin.<\/li>\n<\/ul>\n\n\n\n<p class=\"has-blue-color has-text-color has-link-color has-large-font-size wp-elements-5d4743aeb8c26a6bb39105e853ad78b0\" style=\"margin-right:var(--wp--preset--spacing--60);margin-left:var(--wp--preset--spacing--60)\"><strong><strong>Avez-vous besoin d\u2019aide pour d\u00e9poser une plainte ou avez-vous des pr\u00e9occupations en mati\u00e8re d\u2019accessibilit\u00e9?<\/strong><\/strong><\/p>\n\n\n\n<p style=\"margin-right:var(--wp--preset--spacing--60);margin-left:var(--wp--preset--spacing--60)\">L\u2019ORCL s\u2019engage \u00e0 veiller \u00e0 ce que tous les services soient accessibles d\u2019une mani\u00e8re qui respecte les personnes ayant des capacit\u00e9s diff\u00e9rentes, en \u00e9liminant les obstacles dans la mesure du possible. Veuillez communiquer avec nous \u00e0 <a href=\"mailto:complaints@hcraontario.ca\">complaints@hcraontario.ca<\/a> pour obtenir plus de renseignements ou pour demander de l\u2019aide pour d\u00e9poser une plainte.<\/p>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:80%\">\n<p class=\"has-blue-color has-text-color has-link-color has-large-font-size wp-elements-d3f2714a1584436b1ada6acf13325287\" style=\"margin-right:var(--wp--preset--spacing--60);margin-left:var(--wp--preset--spacing--60)\"><strong><strong>Engagement respectueux et professionnel<\/strong><\/strong><\/p>\n\n\n\n<p style=\"margin-right:var(--wp--preset--spacing--60);margin-left:var(--wp--preset--spacing--60)\">Nous sommes d\u00e9termin\u00e9s \u00e0 traiter toutes les personnes avec respect et professionnalisme, et nous vous demandons de faire de m\u00eame lorsque vous interagissez avec notre personnel. Le harc\u00e8lement, le langage offensant ou les comportements inappropri\u00e9s ne seront pas tol\u00e9r\u00e9s. Nous vous remercions de votre compr\u00e9hension et de votre collaboration.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\">\n<figure class=\"wp-block-image size-full is-resized\"><a href=\"https:\/\/www.hcraontario.ca\/fr\/deposer-une-plainte-constructeur-vendeur\/\"><img loading=\"lazy\" decoding=\"async\" width=\"200\" height=\"200\" src=\"https:\/\/www.hcraontario.ca\/fr\/wp-content\/uploads\/sites\/2\/2025\/07\/Je-veux-deposer-une-plainte.png\" alt=\"\" class=\"wp-image-251\" style=\"width:233px;height:auto\" srcset=\"https:\/\/www.hcraontario.ca\/fr\/wp-content\/uploads\/sites\/2\/2025\/07\/Je-veux-deposer-une-plainte.png 200w, https:\/\/www.hcraontario.ca\/fr\/wp-content\/uploads\/sites\/2\/2025\/07\/Je-veux-deposer-une-plainte-150x150.png 150w\" sizes=\"auto, (max-width: 200px) 100vw, 200px\" \/><\/a><\/figure>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\"><\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:80rem\">\n<p class=\"has-text-align-left has-dark-blue-color has-light-blue-background-color has-text-color has-background has-link-color wp-elements-8504e085b2735c833a0bc50e22c9af63\"><strong>Construction et vente ill\u00e9gales&nbsp;:<\/strong> L\u2019ORCL enqu\u00eate \u00e9galement sur les constructeurs et les vendeurs qui exercent leurs activit\u00e9s sans permis&nbsp;\u2013 c\u2019est ce qu\u2019on appelle la construction et la vente ill\u00e9gales. Apprenez-en plus sur la fa\u00e7on de d\u00e9poser une plainte concernant la <a href=\"https:\/\/www.hcraontario.ca\/fr\/construction-et-vente-illegales\/\">construction ou la vente ill\u00e9gales<\/a>.<\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<p><br><br><\/p>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-20","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Comment d\u00e9poser une plainte - L&#039;Office de r\u00e9glementation de la construction des logements<\/title>\n<meta name=\"robots\" content=\"noindex, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"fr_CA\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Comment d\u00e9poser une plainte - 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